AJIBONA OMOTOLANI

Managed social media channels for 6R AI Agent, driving customer engagement and brand growth through strategic content and influencer collaborations.

• Managed daily customer inquiries and comments across social media platforms, ensuring prompt responses and enhancing user satisfaction.
• Collaborated cross-functionally with marketing teams to develop and execute cohesive digital campaigns, aligning messaging and maximizing reach.
• Cultivated and maintained relationships with key influencers, securing promotional opportunities that expanded brand visibility and audience engagement.
• Conducted in-depth analysis of competitor social media activities to identify market gaps and inform strategic content improvements.

Developed and optimized web capabilities for Seed Builder Hub, enhancing data lifecycle management and website functionality through meticulous code deployment and version control.

• Deployed robust web capabilities to streamline data lifecycle management, improving efficiency and accessibility for critical information.
• Conducted comprehensive code evaluations to ensure cross-browser, device, and operating system compatibility, enhancing user experience across platforms.
• Implemented critical changes to website architecture and design, significantly improving functionality, usability, and overall site performance.
• Utilized version control systems, specifically Git, to facilitate efficient and collaborative development workflows among team members.

Led community engagement and support for ZKITTY BOT, fostering a loyal investor and customer base while resolving technical inquiries and ensuring high satisfaction.

• Cultivated and maintained a loyal community of investors and customers, fostering strong engagement and retention through proactive communication strategies.
• Managed and resolved a high volume of support tickets, ensuring timely and effective solutions for community members' inquiries.
• Provided comprehensive technical support, guiding users through complex issues and enhancing their understanding and utilization of platform features.
• Ensured consistently high levels of customer satisfaction by efficiently handling day-to-day community affairs and addressing concerns proactively.

Directed sales and marketing initiatives for Westagro Homes and Properties, significantly increasing revenue through successful digital campaigns and enhanced social proof.

• Led and executed successful digital marketing campaigns, significantly increasing brand visibility and lead generation for property sales.
• Implemented strategies to enhance social proof and achieve sales targets, directly contributing to a substantial increase in overall revenue.
• Managed and motivated a sales and marketing team, fostering a collaborative environment that consistently met and exceeded performance goals.
• Developed and optimized marketing funnels, improving conversion rates and maximizing return on investment for promotional activities.

Provided comprehensive customer service at First City Monument Bank, successfully onboarding new clients to digital platforms and achieving regional sign-up records.

• Successfully onboarded a significant number of customers to mobile and internet banking platforms, driving digital adoption and enhancing service accessibility.
• Achieved the highest number of new sign-ups in the region for digital banking services, demonstrating exceptional customer engagement and persuasive abilities.
• Provided front-line support and issue resolution for diverse customer inquiries, maintaining high standards of service quality and satisfaction.
• Educated customers on new banking products and digital tools, empowering them to utilize self-service options and improve their banking experience.